BLHS2017 interviews: Mark Harris, Travel Intelligence Network

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Mark Harris, director of the Travel Intelligence Network, tells BHN about effective digital personalisation for independent hotels.

Mark Harris, director of the Travel Intelligence Network, tells BHN about effective digital personalisation for independent hotels and the findings of a white paper in to the subject commissioned by BHN and Avvio. Filmed at the 2017 Boutique and Lifestyle Hotel Summit in London.

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