Resident Hotels appoints head of commercial

UK: Alessandra Leoni has been promoted to head of commercial at Resident Hotels, a new senior role for the company.

Leoni has been with Resident Hotels for nearly a decade and most recently led the group’s revenue team. She will now oversee revenue, sales and marketing, IT and commercial systems, procurement functions, as well as the commercial team management and development.

Previously, Leoni worked for Mandarin Oriental and Four Seasons in Washington D.C before joining the Resident Hotels team in London. 

Commenting on her new role, Leoni said: “Like the rest of the hospitality industry, we know we have an important year ahead of us, starting with the reopening of our five hotels in May. Although the head of commercial role has financial and revenue targets, I am also acutely aware that reopening our hotels means a lot for our people and it is important that we get this right. This is going to be one of the biggest and hopefully the most rewarding parts of the first year of my new role.  

“Finally, I am a firm believer that we can create the next generation of hospitality leaders,” she continued, “and infuse them with the knowledge and skillset for the business, across any department, and make both the business successful as well as being socially involved in their development.”

CEO of Resident Hotels, David Orr added: “At Resident Hotels our culture is based on supporting our leaders and teams to thrive. The head of commercial role is recognition of a recovery and growth plan for our business and brand, underpinned by developing in house talent within a collaborative structure. I am very excited to see Alessandra progressing with this new role as we look to reopening our hotels from the 17 May 2021.”

Resident Hotels is a privately owned hotel company that rebranded as The Resident in February 2020. Comprising five hotels (four in London, one in Liverpool) the company plans to expand across the UK in the next seven years. This will take the group’s room count from 379 to around 1200-1500.

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