Cairn Group deploys hotel staff to help care homes

Eloise Hanson Eloise Hanson Uploaded 27 March 2020

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UK: Catering, laundry and domestic cleaning staff from Cairn Group’s hotels around the UK are being redeployed to seven care homes in the North East.

Cairn Group, which owns 32 hotels alongside several care homes, will introduce a hotel staff buddy scheme that will see hotel workers placed into back-of-house roles, allowing care workers to deliver hands on support to residents.

Infection control and safeguarding measures, plus enhanced staff training, will be implemented across all teams. 

The group is looking to share its hotel buddy staff scheme with other care groups across the UK, able to offer hotel staff to support other operators in the same way it is doing at its own care homes.

Aran Handa, director at Cairn Group, said: “We are in unprecedented times and our whole workforce is pulling together to help each other out. Our hospitality teams are made up of some incredibly talented people from chefs to housekeepers, so our care home residents will be getting the very best service experienced in our hotels. This means our brilliant carers can spend more time looking after our residents and give them something to smile about at this difficult time.”

Steve Massey, operations manager at Solehawk which operates some of the care homes, added: “The Covid-19 outbreak has put increased pressure on the UK care sector. Qualified carers are needed to foremost provide hands on care right now, and this support we have enlisted from our colleagues at the group’s nearby hotels is fundamental in ensuring this can be delivered day to day.”

“Cairn Group wants to protect as many of our hospitality workers as possible so it makes ultimate sense to bring these highly trained domestic and catering teams in to support our care homes at this time when it’s most needed.”

The hotels supporting care homes in the North East include:

  • DoubleTree by Hilton Newcastle Airport – Kenton Manor Care Home, Newcastle
  • Cairn Hotel Newcastle & Carlton Hotel – Kenton Hall Care Home, Newcastle
  • Holiday Inn Newcastle-Jesmond – Craigielea Care Home, Gateshead
  • Royal Station Hotel – Ashton Court Care Home, Newcastle
  • Mercure Darlington Kings Hotel – Wilton Care Home, Darlington
  • Redworth Hall Hotel – Peterlee Care Home, Peterlee
  • Holiday Inn Scotch Corner & Redworth Hall Hotel – Astune Rise Care Home, Middlesbrough
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