Dörr Hotel offers guest experience team

Eloise Hanson Eloise Hanson Uploaded 09 April 2021

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US: The Dörr in Wisconsin’s Door County has introduced a dedicated guest experience team, who will curate itineraries that explore the Wisconsin peninsula.

With a combined total of more than 50 years of Door County residence, each host will serve as a local area ambassador. Each team member has participated in Destination Door County’s Certified Tourism Ambassador program as training, which involved pre-class reading, a half day classroom session and completing an open book examination.

The program was implemented in 2009 to increase regional tourism, encouraging front-line employees and volunteers to offer visitors a ….

Yvonne Torres, director of administration for Destination Door County, said: “We’re delighted that The Dörr is embracing the program and helping guests navigate the abundance of opportunities in the Peninsula.”

The Dörr’s guest experience team will assist guests with a variety of activities, including:

· Mushroom foraging

· Dark Skies Discovery Tour in Newport State Park 

· Private nature hikes with an area naturalist in one of their area’s five State Parks

· Lighthouse and ice photography expeditions

· Painting, pottery, and glass blowing classes

· Golfing at one of nine area golf courses

· E-bike touring

· Shipwreck scuba diving and snorkelling excursions

· Sea cave kayaking

· Walleye, Bass and Salmon fishing charters

· Peninsula sailing

· Bird watching expeditions

· Art gallery and studio visits

· Private wine tasting tour at seven area wineries

· Private wellness sessions (yoga, cooking class, health and wellness coaching)

· Tickets to Peninsula Players and Northern Sky Outdoor Theatre performances

· Restaurant recommendations and reservations

Director of guest experience at The Dörr Hotel, James Lohmiller said: “Our seven guest experience hosts will provide a service that goes beyond the typical hotel concierge role. We want to provide a truly personal Door County experience and we have selected a team of passionate professionals who love the area and want to make each guest’s stay as memorable as possible.

“We so look forward to creating the very best Door County experience for our guests - whether that be curating private tours for those who wish to stay in their bubble, to acknowledging a guest’s desire to simply relax with a nice glass of wine in hand,” he concluded. 

The Dörr Hotel is a new build hotel featuring 47 rooms and suites scheduled to open in May 2021. It is now taking reservations.

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