Hotel Indigo Stratford upon Avon appoints general manager and director of sales

Amy Horsfield By Amy Horsfield
22 March 2019 | Updated 22 March 2019

UK: Hotel Indigo Stratford upon Avon, formerly The Falcon Hotel, has appointed Carl Davies-Phillips as general manager ahead of its opening next month.

Carl Davies-Phillips joins from InterContinental Hotels Group (IHG) where he was general manager of Holiday Inn Express Cardiff Airport. Carl has worked in the hotel industry since he was 16 years old and previously worked for hotel brands including Marriott, Mercure, Holiday Inn and Holiday Inn Express.

He said: "When I saw the position advertised, I jumped at the chance as I know what a fantastic brand Hotel Indigo is. Taking the class, style and customer attention of the boutique hotel concept and combining it with the IHG brand gives us something very special. Hotel Indigo is all about the neighbourhood and we are very fortunate to have one like ours in Stratford-upon-Avon and a property that fits so handsomely into it. When I first arrived, I spent time as a tourist to understand why this town is so well loved. I want to make Hotel Indigo Stratford-upon-Avon the best place to stay, drink, eat and relax in this town, and we look forward to opening our doors to showcase this magnificent hotel and what we have achieved."

Kerry-Ann Markham has also been appointed as director of sales. Previously she spent a year in a regional role at Holiday Inn and Holiday Inn Express in the South West. Her responsibilities at the hotel are focused on re-connecting the hotel with its local and national business market, securing new high-end leisure business and training the sales teams.

She said: "It is extremely exciting to be a part of Hotel Indigo Stratford upon Avon and I am really looking forward to introducing such a beautiful and interesting hotel to the industry."

For the last two years the hotel has undergone a multi-million-pound major restoration project.  There are 93 guest rooms designed on three themes, each inspired by the history and locality of the town. 76 are standard rooms, 2 are accessible, 12 are superior and 3 are suites. All rooms are equipped with Hypnos beds with Egyptian cotton linen, spa-inspired bathrooms, Nespresso coffee machines, high speed Wi-Fi and a variety of channels on a 40" flat screen TV.

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