TrustYou launches all-in-one feedback platform

Martha Elwell By Martha Elwell
17 January 2018 | Updated 17 January 2018

Germany: TrustYou has releasing an integrated guest feedback platform

TrustYou has launched an all-in-one guest feedback platform, featuring new review marketing and guest messaging features.

The new service allows hotels to access the all-in-one guest feedback platform through one convenient login. There, users can access TrustYou's review marketing module, on-site and real-time communication with messaging, and post-stay reviews illustrated by surveys and analytics.

Benjamin Jost, CEO and co-founder of TrustYou, says: "Our platform is the only all-in-one guest feedback solution that helps hotels to capture, analyze, and market reviews, surveys and messages on every channel:  on their own website, on platforms like Google, Tripadvisor, or Facebook Messenger. This update brings us one step closer to the ultimate goal of providing the best and most personalized experience for travelers while offering hotels a one-stop-shop solution when it comes to managing, reporting and responding to guest communication and feedback."

TrustYou has also expanded its solutions that help hotels use reviews for marketing purposes. This includes both new and existing review widgets to enable hoteliers to display TrustYou's ratings and reviews on their own website.

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