Hotelchamp partners with TrustYou

George Sell By George Sell
15 September 2017 | Updated 15 September 2017

Germany: TrustYou and Hotelchamp have announce their partnership “to help hotels improve the online guest experience”.

TrustYou says its established Meta-Reviews service will complement Hotelchamp's solution. TrustYou analyses worldwide reviews, posts and surveys, and transforming these into Meta-Reviews to provide convenient summaries and scores for hotels. This will be combined with Hotelchamp's direct booking platform "to boost direct bookings and build stronger guest relationships".

"We are very excited to offer our Meta-Reviews to Hotelchamp and their client base, which complements well with their great product portfolio. We believe that our review data and integration possibilities support Hotelchamp's mission to help hoteliers gain control over direct bookings and benefit from customer engagement through guest reviews. Showcasing a good online reputation across the web is the key to more direct bookings as 95 per cent of all travellers read reviews before they make a booking decision," said Michael Menzel, VP strategic partnerships and CRO at TrustYou.

"The power of TrustYou's millions of guest reviews, combined with Hotelchamp's smart technology, further enhances the guest experience on the hotel website. We are keen to be joining forces with TrustYou to provide hoteliers with the most advanced solutions to drive direct bookings," said Kristian Valk, CEO of Hotelchamp.

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