BoHos 2018 entry period now open

George Sell By George Sell
01 November 2017 | Updated 01 November 2017

UK: The entry period for the 2018 Boutique Hotel Guest Experience Awards (BoHos) is open.

The BoHos are the product of a partnership between Boutique Hotel News, guest intelligence software provider GuestRevu and world-renowned hospitality management institution Glion Institute of Higher Education. They reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. The BoHos are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.

Once entries for the 2018 awards have been finalised (the entry period closes on January 19th), a three-month period of data collection will commence, where each property's verified online reviews and direct feedback from guests will be collected and handed over to impartial academics at Glion Institute of Higher Education, who will then independently collate, assess and analyse the data, and decide upon the results.

Last year properties from as far afield as Australia, South Africa, Vietnam, Kenya, South Korea, Italy, Russia, Zambia, Brazil and the UK entered the awards.
Last year's winners were:
• UK City 1 -20 rooms: Abel Heywood, Manchester
• UK City 21 - 50 rooms: The Draycott, London
• UK City 51+ rooms: The Lalit London
• UK Country and Coastal 1-20 rooms: Cedar Manor Hotel, Windermere
• UK Country and Coastal 21-50 rooms: Glenesk Hotel, Angus, Scotland
• UK Country and Coastal 51+ room: Raithwaite Estate, Whitby, Yorkshire
• International 1-20: rooms: Klaserie Sands, South Africa
• International 21-50 rooms: Rivonia B&B, South Africa
• International 51+ rooms: Hotel Indigo St Petersburg, Russia
• Overall UK: Cedar Manor Hotel
• Overall International: Hotel Indigo St Petersburg

"The participants in the 2017 awards found them to be hugely valuable and insightful," said GuestRevu co-founder, Francine Heywood. "Both previous entrants and industry experts tell us that being judged by people who are at the heart of your business - your guests - is what makes the BoHos unique and is the key reason behind their success. We're delighted to provide the technology for hotels who don't already have a guest feedback solution in place and, following the success of last year's awards, we are looking forward to having even more entries this year."

Piers Brown, CEO of International Hospitality Media (publisher of Boutique Hotel News) said: "We were very encouraged by the industry's reaction to the inaugural BoHos, from the number of entries through to the obvious delight of the winners. The fact that the awards are judged on guest feedback means that every single member of staff at the winning properties has played their part in their success. Running a great hotel is very much a team effort, and winning a BoHo is fantastic recognition for every team member, in every department. We're really looking forward to a bumper entry for the 2018 BoHos and to celebrating the properties that provide the greatest guest experiences around the globe."
The 2018 BoHos will be presented at a gala ceremony in London on May 21, on the first evening of the 2018 Boutique and Lifestyle Hotel Summit.

Click here to enter the awards and here to buy tickets for the Summit and the BoHos ceremony.

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