Checking in with Marco Cilia, owner and developer of Chapter Roma

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In the latest of a regular series, we check in with leading hoteliers and general managers to get an exclusive glimpse into their careers, their lives and their ambitions. This time, we speak to Marco Cilia, owner and developer of Chapter Roma.

I enjoy my job because… 

It’s challenging. It’s exciting and creative on the hotel development side and it’s different everyday on the hotel management side.

I find my job challenging because… 

It’s just a series of problems that arise on a daily basis and it’s about finding the best solution. 

My best achievement in business was… 

Opening Chapter Roma. Lifestyle hotels in Rome did not exist before and it’s rewarding to be the first to bring this to the city. 

My worst mistake in business was… 

This is not really a business mistake, but I wish I had started my hotel brand sooner.

What I am yet to accomplish is… 

Bringing the Chapter Italia brand all over Italy.

If I could change one thing about myself, it would be…

I would like to be a better listener.

If I could change one thing about the industry, it would be… 

I would eliminate all chain hotels where the experience for guests is the same no matter where the hotel is. Consistency is very important in hotels, but repetitiveness is truly dreary.

My top three bucket list items are… 

1) Take a vacation with no phone or email; 2) Write a book; 3) Skydiving (I’m scared of heights).

My life philosophy is… 

Whatever you choose to do, do it with purpose and give it your best. 

My ideal weekend would be… 

Relaxing on a beautiful beach. 

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