Hotels.com to trial mobile key

Martha Elwell By Martha Elwell
4 weeks ago | Updated 4 weeks ago

UK: Hotels.com announces pilot of a mobile key

Hotels.com have announced that they are to pilot a mobile key system.

The mobile key uses technology from Zaplox. Users will be able to check-in and out of their hotel through their smartphone. The technology will also enable travellers to access their room using only their phones.

Johan Svanstrom, President of Hotels.com said: "At Hotels.com, we have seen a surge in mobile usage for searching and booking hotels over the last few years… By enabling an app-based door key we take another step on the way to providing more customer value for our users. Who hasn't lost a hotel key card and wished they could just magically zap open the door? Now you really can with Hotels.com, thanks to Zaplox and our hotel partners in this test."

The pilot of the mobile key application will initially be trialed at three CABINN branded properties in Denmark, with the intention to roll out more widely to interested hotel partners over the next few years.

Magnus Friberg, CEO of Zaplox said: "We are very proud of the fact that Hotels.com has chosen Zaplox as a business partner. The Expedia Group, with Hotels.com in its portfolio, is a company that has very successfully built a global platform for hotel and flight bookings. With Zaplox' solution for mobile keys, check-in and checkout now included, they can offer hotels more value, all available directly from the guest's mobile device."

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